FAQ

Sneakers Joint

Are the products sold on SneakersJoint authentic?

Yes, all items sold are authentic. Each pair before it gets into your hands is verified
and checked by our experts for authenticity and quality. Products are in pristine condition
including the box. For an in-depth look at our verification process , see the authenticity tab .

How do you manage to get these limited releases on your website?

Most of the products we sell are collector’s items. This is due to the limited number of available
models for the issue in question. All models available from us are sold out in stores or are won by people
private during special draws. Where they are then repurchased and inspected by us.
Our goal is to provide limited products at the best possible price adequate to the market. In doing so, we put
emphasis on their condition and authenticity to make sure the customer gets what he paid for. To achieve this
We work with a network of both private and professional suppliers around the world.

Are these products unisex?

Most of the products we offer are unisex. We personally advise suggesting by size
European (EU), which is the most adequate representation when selecting the right size among the
All the brands we offer. If you still don’t know what size to choose contact us via
email route (
[email protected]) or instagram.

How do the Yeezy’s fit and Yeezy’s Slide or Foam?

Models from the Yeezy collection fall half a size smaller relative to your true size. That is, if
you normally wear size 44 EU, then we recommend in Yeezy models to choose size 44 2/3 EU (that is, half size
larger).

For the Yeezy Slides and Yeezy Foam models, we recommend taking them at least a size or a size and a half larger. That is,
If you normally wear a size 40.5 EU then we recommend choosing a size 42 EU for the Yeezy Slides and Yeezy Foam models.

How do the Air Jordan sizes compare?

The models in the Air Jordan collection fall correctly in size relative to your true size. We recommend taking them in
The size you generally wear.

Why prices for the same model can vary so much in terms of size and
Why is it that the price can change from day to day?

The shoe market operates on the principle of supply and demand. If a product is strongly desired then its market price
dramatically increases by which we can see prices change by a significant percentage in just one day. The same
ties to sizes, where one of them may be more desirable than the rest, or is very hard to find.

Delivery

Most of the products on our store are available from stock. They are located at our Warehouse in Poland,
Where they then set out to you immediately upon receipt of payment. Shipping within Poland takes an average of 2-3 days,
Europe 5-7 days. Other countries about 7-14 days.

However, if you have ordered an item that is available on request, its delivery time will be longer. On average, it takes
It takes about 7 days, but if the availability of an item is extremely difficult, this period may extend to 14 or
21 days. You will be kept informed about the whole process and every step from us. Also, at any time you can to
write us by email ([email protected]) or on Instagram (recommended) to get the
information about your order.

Returns and Exchanges

If the product you ordered is off-the-shelf from our site, you have the option to return it within 14 days of
receipt of the package. To do this, go to the tab
returns and
exchanges’
Commissioned orders are not subject to returns, as they are special orders
customer request. Exchanges in this case are made, depending on the availability of the size for which the customer wants to
replace. The price of another size may vary-it may be higher or lower than the original order. Difference
will have to be paid extra, or if the difference is in favor of the customer, it will be refunded to him after finalization
transactions. To arrange an exact exchange, write to us by email ([email protected]) or at
Instagram.

What if I’m interested in a product or size that I don’t see?

Get in touch with us! Our email for orders is [email protected], we will do
everything to get you that coveted model.

What does customized products mean?

Custom products are those available on special request. This means that any such order, is
Personalized to customer requirements. If you want to purchase a limited edition pair that we don’t have in stock at
specific size – purchase it through our site and we will search the world to find it for you!
Close
Cart (0)

No products in the basket. No products in the basket.



Currency
Language